Reference

Deposits, Withdrawals and Verification on lgigoal

Your lgigoal account connects directly to DANA, OVO and GoPay so moving money in or out starts from the wallet you already use. We keep the deposit counter and withdrawal counter in one place — no tab-hopping, no separate app login required.

DANA depositOVO transferGoPay paymentFast withdrawalsSecure verification
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lgigoal Deposits, Withdrawals and Verification on lgigoal
lgigoal Withdrawing Funds to Your Wallet

Withdrawing Funds to Your Wallet

Withdrawals go back to the same wallet method linked to your account. Head to the cashier, select the withdrawal tab, and choose DANA, OVO or GoPay as your payout destination. Enter the amount you want to move, double-check the wallet number on file, then submit the request. Our team reviews each withdrawal before it is released — this step keeps your account

secure and is not a delay for its own sake. Once approved, the funds travel through the standard wallet rails and arrive in your e-wallet. We do not add a platform withdrawal fee.

  • Open withdrawal tab — Go to the cashier and select the withdrawal tab from the top of the page.
  • Choose payout wallet — Pick DANA, OVO or GoPay — confirm the wallet number already saved to your account.
  • Enter and submit — Type the amount you want to withdraw and submit the request for review.
  • Approval and transfer — After our review clears, funds move through the wallet rail to your e-wallet balance.
LOCAL PAYMENT METHODS

Wallets and Payment Options We Accept

We support the e-wallets Indonesia uses every day. Deposits and withdrawals run through DANA, OVO and GoPay — wallets you already have on your phone. Availability depends on local law and eligible regions, so check what is active in your account cashier.

DANA Deposit and withdraw using your DANA wallet — the account reference shows in the cashier at the time of each transaction.
OVO OVO transfers connect directly to your lgigoal balance; your registered OVO number must match your account name.
GoPay GoPay payments are processed via the standard Gojek wallet rail — confirm with your GoPay PIN inside your Gojek app.
Bank Transfer Local bank transfer is available for accounts where wallet options are not active; check the cashier for live availability.
QRIS QRIS scan-to-pay is shown where supported — scan the code in your cashier using any QRIS-enabled wallet app.
lgigoal Verifying Your lgigoal Account

Verifying Your lgigoal Account

Verification protects your balance — it makes sure withdrawals only leave toward an account you actually own. We ask for a government-issued photo ID and a selfie taken at the time of submission; screenshots of old photos are not accepted. Your wallet name must match the name on your ID exactly, because funds are sent to that wallet on every withdrawal. Upload

documents inside your account settings under the Verification tab. Our team checks submissions and will contact you through your registered email if anything needs a second look. Completing this step once unlocks full withdrawal access going forward.

  • Prepare your ID — Have a government-issued photo ID ready — the name on it must match your registered wallet name.
  • Take a live selfie — Submit a current selfie alongside your ID; screenshots or old photos will not pass the check.
  • Upload in settings — Go to account settings, open the Verification tab, and upload both documents from your phone.
  • Await confirmation — Our team reviews submissions and emails you if anything is unclear before full access is unlocked.
lgigoal Adding Money to Your lgigoal Balance

Adding Money to Your lgigoal Balance

Open the cashier from any page in your account — it sits in the top menu whether you are on a phone in Batam or on a desktop. Choose DANA, OVO or GoPay from the payment row, and the counter shows the exact account reference to send to. Enter your amount, confirm with your wallet PIN, and the balance updates as soon

as the transfer clears. We do not charge a platform fee on deposits; check your e-wallet app for any wallet-side charges that may apply.

  • Open the cashier — Tap the cashier icon in your account menu to reach the deposit counter.
  • Pick your wallet — Select DANA, OVO or GoPay from the payment row — the reference number appears on screen.
  • Send and confirm — Open your chosen wallet app, send to the reference shown, and confirm with your PIN.
  • Balance updates — Your lgigoal balance refreshes once the wallet transfer clears — no manual refresh needed.

Banking Questions We Hear Most Often

Below are the questions we get most about deposits, withdrawals and account verification. If your situation is not covered here, reach our support team through your account's live chat.

DANA, OVO and GoPay are the primary deposit options. Open the cashier, pick your wallet, and the reference number appears immediately on screen.

Your account balance updates as soon as the wallet transfer clears. You can also check transaction history in your account settings for a full record.

Every withdrawal goes through a security review before funds are released. If the review is taking longer than usual, contact support via live chat with your transaction reference.

Yes. Uploading a matching photo ID and selfie unlocks full withdrawal access. The wallet name on file must match your ID name exactly before funds are released.

Minimum amounts are shown in the cashier at the time of each transaction. We do not publish fixed limits here because they can vary by payment method and account status.

Withdrawals go to the wallet method linked to your verified account. To change the wallet on file, contact support and complete any additional verification they request.
Reference

Lgigoal Banking

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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